Frequently Asked Questions

Everything you need to know about our premium cycling apparel and services.

How do I determine my correct size for Café du Cycliste gear?

Our apparel features a performance-oriented 'Race Fit' which is designed to be aerodynamic. We recommend consulting our detailed Size Guide on each product page and measuring your chest, waist, and hips to ensure the perfect fit.

What is your global shipping policy?

We offer worldwide shipping via premium couriers. Orders are typically processed within 24 hours, and delivery times range from 2-5 business days depending on your location.

How should I care for my technical cycling apparel?

To maintain the longevity of technical fabrics, we recommend machine washing at 30°C with similar colors. Avoid fabric softeners and tumble drying; instead, hang your garments to dry naturally.

What is your return and exchange policy?

We offer a 30-day return window for all unused items in their original packaging with tags attached. You can initiate a return or exchange through our online portal for a seamless experience.

Do you offer a repair service for damaged clothing?

Yes, we are committed to sustainability. If your garment is damaged due to a crash or wear, please contact our support team to learn about our professional repair services.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and various local payment methods depending on your shipping destination.